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                                                                                Marco Micocci

                                                  Email: marco@yourcomputersmith.com    Cell. Phone: 954-931-7480

Objective:     To provide premier, fast, reliable, multilanguage (English, Italian, French and Spanish), outsourced solutions for the full spectrum of small network technical needs.

                                                                     Experience

1998 – current - Principal, Computersmith Systems and Service, Inc., independent IT contractor, specializing in small network technical support, installation, software and hardware maintenance, on site and remote, and system development, currently servicing hundreds of computers, multilingual companies; internal videocamera surveillance system installation, maintenance and remote monitoring.

1996-1998 - Assistant Sales manager,  American Computer Traders – Ft. Lauderdale, FL. Reduced costs and overheads, while increasing sales and revenues

1994-1996 - IT technician, Vogue Italia, Ft. Lauderdale, FL. Built Company computer systems, including accounting, POS,  inventory  control, commission calculation, business stats reports.

1988-1993 - Established Computer Amico, Italy. Peak annual revenue $635K. Primary business: building consumer and commercial PC’s.

1984-1989 - Manager, Hotel S. Michele, Italy. Family business. Built managerial PC, accounting program,  optimizing Hotel’s resources, reducing overheads.

1982-1983 - Italian Army, paratrooper, communication platoon.

                                                                                Education

1974–1980     Graduate, Liceo Scientifico Statale, Italy

2006             CompTIA A+ Certification.

                                                                Skills

·         Troubleshooting hardware and software problems.

·         Virus and malware removal.

·         Data recovery.

·         Data migration.

·         MS Office family programs, settings and related problems.

·         Workstation setup and maintenance in a domain environment.

·         Industries: law, real estate, travel,  hospitality, other industry’s  specific programs, installation and maintenance.


                                                                             Interests
Scuba diving, motorcycle trips.

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